Policies and Agreements

Customers trust that they can always buy with confidence on  The products you offer for sale on must comply with your seller agreement, including all applicable Aroz policies, and all applicable laws and regulations. Before listing products on, please ensure that you understand what is and is not allowed.

Aroz Services Business Solutions Agreement

Aroz Services Business Solutions Agreement

Last updated: January, 2019

What requires pre-approval?

Some categories, brands, and products require Aroz’s pre-approval before you can list them. To learn more, please review our categories and products requiring approval.

What happens if I violate a policy?

Maintaining a trusted marketplace for buyers and sellers is our top priority. We are constantly innovating on behalf of our customers to improve the services we offer and the ways we monitor our marketplace. When we identify a violation of our policies, we take appropriate action, which may include suspending or terminating Aroz privileges.

How do I report a violation?

We encourage sellers and other third parties to report activity that appears to be violating Aroz’s rules and policies.

If you are an intellectual property rights owner or their agent and want to notify Aroz of alleged intellectual property infringement, such as copyright and trademark concerns, please use this form here or email [email protected]

Seller Agreement and Related Policies

Make sure to read and understand all applicable Aroz agreements and policies for the marketplaces in which you sell, as marketplaces may have unique policies and agreements. Following are the selling agreement and a number of additional related policies for selling on

Policies and Agreements

    • Aroz Services Business Solutions Agreement
    • Business Solutions Agreement for International Sellers
    • Selling on Aroz Fee Schedule
    • Aroz Intellectual Property Policy
    • Intellectual property for Rights Owner
    • Selling Policies and Seller Code of Conduct
    • Recalls & Product Safety
    • Restricted Products
    • Product Guidelines
  • Keeping Your Account Information Secure   

Terms of Use

Welcome to the site. Aroz Seller Services Limited provides this site to you subject to the following conditions. By visiting the site (the “Site”), you accept these conditions. Please read them carefully. In addition, when you use any current or future Aroz service or business, you also will be subject to the guidelines, terms and agreements applicable to such service or business.

These ‘Conditions of Use’ constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Please review our Privacy Notice, which also governs your visit to this Site, to understand our practices.

Electronic Communications
When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Aroz or its affiliates or its content suppliers and protected by United States, Luxembourg, United Kingdom, India and international copyright laws. The compilation of all content on this Site is the exclusive property of Aroz or its affiliates and protected by United States, Luxembourg, United Kingdom, India and international copyright laws. All software used on this Site is the property of Aroz, its affiliates or its software suppliers and protected by United States, Luxembourg, United Kingdom, India and international copyright laws.

Aroz, the Aroz logo, Aroz Services India, and other marks indicated on our Site are trademarks of Aroz or its affiliates in the United States and other countries. Other Aroz graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Aroz or its affiliates. Aroz and its affiliates’ trademarks and trade dress may not be used in connection with any product or service that is not Aroz or its affiliates’ as applicable, in any manner that is likely to cause confusion among users, or in any manner that disparages or discredits Aroz or its affiliates. All other trademarks not owned by Aroz or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Aroz or its affiliates.

License and site access
Aroz Seller Services Limited grants you a limited license to access and make personal use of this Site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Aroz Seller Services Limited and / or its affiliates, as may be applicable. This license does not include any resale or commercial use of this site or its contents; any derivative use of this site or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Aroz Seller Services Limited and / or its affiliates, as may be applicable. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Aroz Seller Services Private Limited or its affiliates without their express written consent. You may not use any meta tags or any other “hidden text” utilizing Aroz Seller Services Limited’s or its affiliates name or trademarks without their express written consent. Any unauthorized use terminates the permission or license granted by Aroz Seller Services Limited and / or its affiliates. You are granted a limited, non-assignable, revocable, and non-exclusive right to create a hyperlink to the home page of so long as the link does not portray Aroz Seller Services Limited, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any logo or other proprietary graphic or trademark of Aroz Seller Services Private Limited or its affiliates as part of the link without their express written permission.
Copyright Complaints
Aroz Seller Services Limited and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes infringement of your intellectual property, please follow our Trademark and Copyright policy.
Disclaimer of warranties and limitation of liabilitie
This site is provided by Aroz on an “as is” and “as available” basis. Aroz makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. you expressly agree that your use of this site is at your sole risk. Aroz reserves the right to withdraw or delete any information from this site at any time in its discretion.

To the full extent permissible by applicable law, Aroz disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Aroz does not warrant that this site, its servers, or e-mail sent from Aroz are free of viruses or other harmful components. Aroz will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive,and consequential damages

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